FAQs

Frequently Asked Question From Our Clients.

Everything you need to know about working with Berrys Solutions, from getting started to payments and support.

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Getting Started

What services does Berrys Solutions offer?

We offer branding and identity design, website and app development, social media marketing, payment gateway solutions, photography and video production, and custom software development. You can explore every package on our All Services page.

How do I get started with your services?

Pick a service from our All Services page and click Get Started, or contact us via email or phone to schedule a free consultation and discuss your project requirements.

Do you work with businesses of all sizes?

Yes, we work with startups, small businesses, and large enterprises across various industries.

Pricing & Payments

How is pricing set for your services?

Every service has a clear price listed on its page. Most are one-time projects, while some, such as social media management and our plans, are billed monthly. Deliverables are confirmed in a written scope before work begins.

How do I pay for a service?

Add the service to your cart and complete the secure online checkout. You'll need a customer account to check out, which you can create in a few seconds from the My Account page.

Can I get a custom quote?

Yes. If your project doesn't fit a listed package, get in touch. Additional requirements are quoted separately before any work begins.

Projects & Delivery

How long does it take to complete a project?

Project timelines vary based on complexity, but we always aim to deliver quality work within the agreed timeframe. Your final timeline is confirmed during onboarding.

Are revisions included?

Revision rounds depend on the service and are listed under “What is included” on each service page. For example, Brand Logo Design includes 2 refinement rounds on your selected direction.

Do you provide ongoing support after project completion?

Yes, we offer maintenance, updates, and support services to ensure your solutions run smoothly.

Policies & Support

Can I get a refund?

Because our services are delivered digitally, purchases are non-refundable. Refunds are only considered in exceptional cases, such as duplicate charges or verifiable technical errors during the transaction, and requests must be submitted within 7 business days. Read the full Refund & Return Policy.

How do you handle my personal data?

We do not sell your personal information. We only share it with trusted providers, such as payment processors, where needed to deliver our services. See our Privacy Policy for details.